Tkabaji Terms and Conditions — Complete Platform User Guide

1 General Terms & Conditions

Tkabaji is an online gaming and betting platform operating in Bangladesh and various other countries. These Terms and Conditions ("Terms") constitute a legal agreement between each user ("User") of the Tkabaji platform and Tkabaji.

Using the Tkabaji website, mobile application, or any digital platform constitutes your acknowledgment that you have read, understood, and fully accepted these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our platform.

Tkabaji reserves the right to modify these Terms at any time. Changes become effective upon publication on the platform. Continued use of the platform constitutes acceptance of the modified Terms.

• These Terms are prepared in Bengali, and this is the definitive version.
• All Tkabaji services must be used at the user's own discretion and responsibility.
• Tkabaji is not a government agency; it is a fully private business entity.
• These Terms are drafted in accordance with international law and applicable regulations.

2 Account Registration & Eligibility

To open an account on Tkabaji, you must meet the following requirements: you must be at least 18 years old, and online gaming must be legally permitted in your country.

All information provided at registration must be true, complete, and up-to-date. Providing false information may result in immediate account closure and forfeiture of deposited funds.

• Each person may hold only one account. Multiple accounts are prohibited.
• Keep your account password confidential. Do not share it with anyone.
• Account transfer or sale is strictly prohibited.
• You are required to provide necessary documents for Know Your Customer (KYC) verification.
• Tkabaji reserves the right to investigate any suspicious activity on an account.
• A separate process must be followed to open a corporate or business account.

3 Financial Transactions: Deposits & Withdrawals

Deposits and withdrawals on Tkabaji must comply with established rules. We support various payment methods including mobile banking, bank transfers, and approved electronic wallets.

All financial transactions are conducted in Bangladeshi Taka (BDT). No processing fees apply to deposits, though payment providers may charge their own fees.

• Minimum deposit and withdrawal amounts are determined according to applicable policies.
• Withdrawal requests typically take 15 minutes to 24 hours to process.
• Large withdrawals may be restricted until account verification is completed.
• Additional verification may be required for suspicious or unusual transactions.
• Compliance with anti-money laundering policies is mandatory.
• Deposits must be made only from your own authorized payment method.

4 Betting Rules & Gaming Policy

Betting on Tkabaji must comply with our betting rules. Each game and market may have specific rules that users must understand.

All Tkabaji games use internationally audited Random Number Generator (RNG) technology, ensuring every outcome is completely unbiased and not predetermined.

• A confirmed bet cannot be cancelled, although a cash out option may be available in some cases.
• If a bet is incomplete due to technical issues, Tkabaji reserves the right to void that bet.
• Bets placed during Live Betting market suspension may not be accepted.
• If a match is cancelled in Sports Betting, the related bet amount will be refunded.
• Tkabaji reserves the right to set maximum win limits and bet amounts.
• You cannot place bets exceeding your account balance.

5 Bonuses & Promotional Offers

Tkabaji offers welcome bonuses, reload bonuses, cashback, and other promotional offers from time to time. Each bonus has its own terms and conditions, which are displayed alongside the offer.

Before converting bonus amounts to cash, you must meet specific wagering requirements. Attempting to withdraw the bonus without fulfilling these conditions will result in forfeiture of the bonus and any associated winnings.

• A user can participate in a promotion only once.
• Attempting to abuse bonuses or exploit system vulnerabilities is prohibited.
• Tkabaji reserves the right to modify or withdraw bonus offers at any time.
• Attempting to use multiple accounts to claim bonus benefits is subject to penalty.
• When a bonus expires, it is automatically forfeited.

6 Prohibited Activities

Certain activities are strictly prohibited on the Tkabaji platform. Violations may result in account closure, forfeiture of deposits, and legal action if necessary.

• Use of any software, bot, script, or automated tool is prohibited.
• Any attempt to manipulate or tamper with game results is prohibited.
• Using the platform for money laundering or illegal funds transfer is prohibited.
• Attempting to steal or hack another user's account information is prohibited.
• Betting on behalf of or for a minor's account is prohibited.
• Attempting to breach the platform's security measures is prohibited.
• Colluding or playing in conjunction with other users is prohibited.

7 Account Suspension and Closure

Tkabaji reserves the right to suspend or close any account at any time without prior notice. This is typically done for violation of Terms, suspicious activity, or security concerns.

You may voluntarily close your account. Before closure, you will have the opportunity to withdraw your account balance, though this may be limited under certain circumstances.

• Deposited bonuses may be forfeited if the account is closed due to breach of Terms & Conditions.
• Failure to verify your identity may result in account restrictions.
• Inactive accounts may be subject to inactivity fees after an extended period.
• Contact the support team to recover a closed account.

8 Spending Limits

Tkabaji provides its services on an "as is" basis. While we strive to ensure uninterrupted service, temporary disruptions may occur due to technical issues, maintenance, or other reasons.

Tkabaji is not liable for damages caused by third-party errors, internet connectivity issues, or problems with your device. Tkabaji reserves the right to void unusual wins or results caused by technical errors.

• Tkabaji is not responsible for service interruptions due to natural disasters or unforeseen circumstances.
• Any financial loss from gaming is entirely the user's responsibility.
• Tkabaji's total liability shall in no case exceed the user's total deposits.

9 Privacy & Information Security

Tkabaji prioritizes the security of your personal information. We use industry-leading encryption and security protocols. Our full privacy policy is available separately.

• Your information will not be shared with third parties without lawful demand from law enforcement.
• You may opt out of marketing communications at any time.
• You have the right to request access, correction, or deletion of your personal information.
• Our complete Privacy Policy Privacy Policy Available on the page.

10 Dispute Resolution Process

Any dispute between Tkabaji and a user will first be addressed through our Support Team in a friendly manner. We will provide an initial response to support requests within 7 business days.

If the support team cannot resolve the issue, independent third-party mediation will be arranged. All Tkabaji disputes are resolved following international online gaming dispute resolution procedures.

• A final decision will be communicated within 30 days of filing a dispute.
• Server logs are final evidence in disputes regarding game results.
• The disputed amount will be held in the account during the dispute resolution process.
• Repeatedly filing unreasonable or groundless disputes may result in account review.

11 Terms & Conditions Updates & Changes

Tkabaji reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, we will attempt to notify users via email or through the platform in advance.

• Continued use of the platform after a Terms & Conditions change constitutes acceptance of the new terms.
• If you do not agree with the changes, request account closure.
• The date of each version will be noted at the top of the page.

12 Contact & Support

If you have any questions or comments about these Terms and Conditions, contact our Support Team. We provide 24/7 support, 7 days a week.

Our email address: [email protected]

• For general inquiries, visit our FAQ Page See.
• Use live chat support for account-related issues.
• For Responsible Gaming support Responsible Gaming See page.